Effective Date: June 29th 2025
Last Updated: July 11th 2025
At AlamoSpices, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from www.alamospices.com.
Who we are
Our website address is: https://www.alamospices.com
We are a U.S.-based specialty food company offering premium, small-batch products including ghee, turmeric blends, and other wellness items.
What Personal Data We Collect
We collect personal data when you:
- Place an order
- Register an account
- Subscribe to our newsletter
- Leave comments or product reviews
- Contact us via forms or email
This data may include:
Browser information and cookies
Name
Email address
Billing and shipping address
Phone number
IP address
Payment details (processed securely via third-party gateways)
How We Use Your Information
We use your data to:
- Process orders and provide customer support
- Personalize your shopping experience
- Improve our website and services
- Communicate with you (order updates, promotions, customer service)
- Comply with legal obligations
We do not sell your personal data to any third party.
Comments and Media
When visitors leave comments, we collect the data shown in the form, along with the visitor’s IP and browser user agent string to help with spam detection.
If you upload images to the site, avoid uploading images with embedded location data (EXIF GPS), as visitors may be able to download and extract that data.
Cookies
We use cookies to:
- Keep you logged in
- Store cart contents
- Remember preferences
- Analyze site traffic
You can control or delete cookies through your browser settings.
Embedded Content and Third-Party Tools
Our website may include embedded content (e.g., YouTube videos, Instagram feeds). These external websites may collect data, use cookies, and track your interaction if you are logged in to their services.
We may also use third-party services like:
- Google Analytics
- Meta Pixel
- WooCommerce Payments, Stripe, or Razorpay
Each has its own privacy policies governing your data.
Who We Share Data With
We only share data with:
- Payment processors (e.g., Stripe, Razorpay)
- Shipping partners (e.g., USPS, FedEx, Indian couriers)
- IT service providers to maintain site functionality
These providers are contractually obligated to protect your data.
How Long We Retain Your Data
Comments and reviews are retained indefinitely
Order data is kept for 7 years for accounting/legal purposes
Account data remains active unless you request deletion
Your Rights
You have the right to:
- Request a copy of your personal data
- Correct or update your data
- Request account deletion (excluding legally required data)
Contact us at support@alamospices.com for any data access or removal requests.
Data Security
We use SSL encryption, secure payment gateways, and strict access control to keep your data safe. However, no system is 100% foolproof, so please use strong passwords and practice safe browsing.
International Customers
If you’re ordering from outside the U.S., your data may be processed and stored in the United States or India, depending on shipping location. By using our site, you consent to this.
MailPoet newsletter & emails
If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, there is a good chance you will receive emails from us.
We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.
To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.
This website can send emails through the MailPoet Sending Service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.
No identifiable information is otherwise tracked outside this website except for the email address.
Below is a list of cookies that may be generated by MailPoet (note that some cookies are only utilized when WooCommerce is installed and activated):
Cookie name: mailpoet_page_view
Cookie expiry: 3,650 days.
Cookie description: The purpose of this cookie is to track the last time a subscriber viewed any page on the site.
Cookie name: mailpoet_revenue_tracking
Cookie expiry: 14 days.
Cookie description: The purpose of this cookie is to track which newsletter sent from your website has acquired a click-through and a subsequent purchase in your WooCommerce store.
Cookie name: mailpoet_subscriber
Cookie expiry: 3,650 days.
Cookie description: The purpose of this cookie is to track subscriber engagement. It is used when the user logs in, signs up in a form, confirms subscription to a newsletter, or places an order through WooCommerce.
Note: User must be opted-in and a confirmed subscriber.
Cookie name: popup_form_dismissed_{$formId}
Cookie expiry: the expiration date varies and can be set per form.
Cookie description: This cookie is used to track if a user has previously dismissed a specific form, preventing the re-display of the form until the cookie’s expiration date. It is applicable for popup, slide-in, or fixed bar forms.
Policy Updates
We may update this policy to reflect changes in our practices or legal obligations. The most recent version will always be posted on this page.
Contact Us
For any privacy concerns, reach out to:
📧 support@alamospices.com